The recruitment process at Call Connection varies according to the job being applied for. The process for the entry level contact centre role of Call Transfer Executive generally involves:
Other roles, in departments such as IT for example, may involve a practical or theoretical test.
Below is a list of some of the most common questions we get asked about our application process and about working for Call Connection.
You can apply by either CV or application form (preferred).
We utilise a variety of different screening processes depending on the role. You may be asked to take part in a combination of the following processes: telephone interview; group workshop; or face-to-face interview. Please rest assured that these are all designed to get the best out of you without being too nerve racking!
When it comes to applying for a job with any company, there may not be a second chance, so here’s some top tips for when you apply to work with us:
See our ‘Interview Tips’ PDF below for our own guidance on the interview and what we are looking for.
Yes, for applications for the role of Call Centre Executive, please bring the following to your interview: